Shipping

At Petra Savage Jewelry, every order is prepared with care and thoughtfully packaged before leaving our studio.

Order Processing

Orders are typically processed within 2–4 business days, excluding weekends and holidays.

During new collection launches, sales, and peak holiday periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

We currently ship throughout the United States.

Complimentary Express Shipping is included with all U.S. orders.

Estimated delivery times begin after your order has been processed and transferred to the shipping carrier.

Please note that express shipping refers to the carrier transit time and does not include the 2–4 business day order processing period.

Tracking Your Order

A tracking number will be emailed to you once your order is on its way.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Shipping Address

Please review your shipping address carefully before completing your order.

Petra Savage Jewelry is not responsible for delays or delivery issues caused by incomplete or incorrect address information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has entered processing.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery timing and tracking updates are managed by the carrier.

Petra Savage Jewelry is not responsible for packages that are delayed, lost, stolen, or marked as delivered by the carrier.

If your package is delayed or missing, please contact the shipping carrier directly using your tracking number. You may also contact our team, and we will assist where possible.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery.

Include your order number and clear photographs of the packaging and affected item so our team can review the issue.

International Shipping

International shipping is currently not available unless otherwise shown at checkout.

If international shipping is available at checkout, customers are responsible for any applicable customs duties, taxes, import fees, or carrier charges.